Hear it from the community
See what real customers have to say about working with Build A Gym (Formerly CTX Home Gyms). From first-time gym owners to large-scale commercial operators, our clients share how our equipment, service, and support helped them succeed.
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Real Gyms. Real People.
See why gym owners and home gym builders trust Build A Gym with their gyms.
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3 days ago
★★★★★
Nicole was extremely helpful, communication was tops, takes care of business. Thank you!
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2 weeks ago
★★★★★
Equipment is awesome. Delivered and setup in the garage. Will be going back for more
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2 weeks ago
★★★★★
By far the best equipment I’ve had and very reliable for my home and it’s also for a commercial gym also I have The Zaia
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2 weeks ago
★★★★★
Had some issues with the assembly process. Dillan was quick to reach out and set up a video call for assistance. He provided follow ups to ensure everything was squared away. Great customer service!
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a month ago
★★★★★
Great communication, products, and I'm very happy with what I purchased from them. I will be back!
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a month ago
★★★★★
Just want to say thank you to the team at CTX!! Not only was shipping fast and efficient, but customer service was outstanding!! Any question that was needed to be answered was meet with a quick response. Thank you again!!
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a month ago
★★★★★
Dillon was very helpful, patient with answering all my questions, very knowledgeable. He insured I had all the necessary answers before I made my purchase. Thanks Dillon, great customer service!
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2 months ago
★★★★★
I was thinking about getting Ozempic, but I’m not in the mood to go blind yet. So I decided I’d do it the old fashioned way and called CTX.
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2 months ago
★★★★★
CTX Built is a great company to work with. Excellent communication and customer service. Their team was easy to work with and extremely helpful. Would do more business with them and I plan to.
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2 months ago
★★★★★
CTX stands by their products. I recently purchased a Precor elliptical from them & it arrived with a mechanical flaw. They coordinated with a technician to get my product fixed like new. They accomplished this despite the fact that my home was two states away. Special thank you to Nichole for staying accessible and attentive throughout the process!
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2 months ago
★★★★★
Great product and awesome leadership. Equipment was straight forward to build and team is always responsive when needing information or any help whatsoever. So glad I found them for outfitting my gym, best decision I have ever made for my business!
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2 months ago
★★★★★
Absolutely best in business! Not only is Dillon just genuinely a great human being, he’s real and honest. Loved everything I’ve gotten from him and the team. I’m about 10-15 pieces in deep with him and not stopping anytime soon! Absolutely recommend hitting these guys up for home/commercial equipment. New or refurbished!
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4 months ago
★★★★★
Excellent selection of products with a large selection, consultants will help you decide
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4 months ago
★★★★★
Dillion was great to work with!! Super friendly, quick turn around time, and great at communicating! The guys who delivered it Robb and JJ were also amazing. They came prepared and were very fast and efficient. They offered to help us move around other equipment to ensure we loved our gym! Super nice people and an amazing company! I would highly recommend working with them. Oh and the equipment itself is high quality and looks great in our home gym!
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5 months ago
★★★★★
I inquired to sell a few machines from my personal training studio. From beginning to the end, customer service was great! CTX was very quick with responses and communication was there! I very much will take my business back to CTX, and I highly recommend them.
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5 months ago
★★★★★
Bought this refurbished Matrix Stair mill and from the minute I mesaged about it they offered great communication and shipping was perfectly coordinated! Highly recommend this CTX Gym
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Hear It Directly from Our Customers
Watch real gym owners and home users share their experience with Build A Gym equipment, service, and support.
