Warehouse Pickup
Collect your order from our Central Texas warehouse at no charge. Pickups are by appointment on weekdays, and you will need a trailer or a pickup truck to take your equipment home.
What To Know Before You Come
No Delivery Charge
Pickup is free. Choose it at checkout instead of a delivery option and nothing is added to your order.
Trailer Or Truck Required
Gym equipment does not fit in a car or an SUV. You will need a trailer or a pickup truck to collect it.
Weekdays Only
Pickups run Monday to Friday by appointment. We do not offer weekend pickup.
By Appointment
We contact you as soon as your order is ready so you can book a time that suits you. Please do not turn up unannounced.
How It Works
1. Choose pickup at checkout. Pick the warehouse pickup option instead of a delivery method. There is no charge for it.
2. We get your order ready. Your equipment is inspected, serviced and staged in the warehouse. How long that takes depends on the machine, and we will tell you where yours stands.
3. Someone from our team reaches out. As soon as your order is ready to collect, we contact you directly. You do not need to chase us.
4. You book your slot. Schedule your pickup at buildagym.com/inperson. Pickups are weekdays only, so pick a day that works during the week.
5. Come and collect it. Bring a trailer or a pickup truck and we will get you loaded and on your way.
What To Bring
- A trailer or a pickup truck. Commercial gym equipment is heavy and awkward, and it will not go in a car, an SUV or a van.
- Straps or ratchet ties. Securing the load for the drive home is your responsibility, so bring what you need to tie it down properly.
- Your order number. It makes finding your equipment on the floor quicker.
- An extra pair of hands, if you can. Our team will help you load, but a second person makes the drive home a lot easier at the other end.
Not sure whether what you drive is up to it? Call us on (512) 591-8553 before you book and we will tell you straight.
Pickup Questions
The things people ask before they come out.
Book it at buildagym.com/inperson once we have told you your order is ready. We reach out as soon as it is, so there is nothing for you to keep an eye on in the meantime.
A trailer or a pickup truck. Gym equipment is heavy and bulky, and it will not fit in a car or an SUV. If you are unsure, call us on (512) 591-8553 before you book.
No. Pickups are weekdays only, by appointment.
No. Warehouse pickup is free. Choosing it at checkout means you pay nothing for delivery.
It depends on the machine and what it needs before it leaves us. We contact you the moment your order is ready to collect.
Our warehouse team will help you load. Securing the load for the drive home is down to you, so bring straps or ratchet ties.
Get in touch and we will sort it out. Driveway Delivery and Inside Delivery & Assembly are both available, and you can see what each costs to your address with the shipping calculator on any product page.
Customer Testimonials
Google reviews
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a month ago
★★★★★
Great communication, products, and I'm very happy with what I purchased from them. I will be back!
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a month ago
★★★★★
Just want to say thank you to the team at CTX!! Not only was shipping fast and efficient, but customer service was outstanding!! Any question that was needed to be answered was meet with a quick response. Thank you again!!
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a month ago
★★★★★
Dillon was very helpful, patient with answering all my questions, very knowledgeable. He insured I had all the necessary answers before I made my purchase. Thanks Dillon, great customer service!
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2 months ago
★★★★★
I was thinking about getting Ozempic, but I’m not in the mood to go blind yet. So I decided I’d do it the old fashioned way and called CTX.
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2 months ago
★★★★★
CTX Built is a great company to work with. Excellent communication and customer service. Their team was easy to work with and extremely helpful. Would do more business with them and I plan to.
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2 months ago
★★★★★
CTX stands by their products. I recently purchased a Precor elliptical from them & it arrived with a mechanical flaw. They coordinated with a technician to get my product fixed like new. They accomplished this despite the fact that my home was two states away. Special thank you to Nichole for staying accessible and attentive throughout the process!
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2 months ago
★★★★★
Great product and awesome leadership. Equipment was straight forward to build and team is always responsive when needing information or any help whatsoever. So glad I found them for outfitting my gym, best decision I have ever made for my business!
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2 months ago
★★★★★
Absolutely best in business! Not only is Dillon just genuinely a great human being, he’s real and honest. Loved everything I’ve gotten from him and the team. I’m about 10-15 pieces in deep with him and not stopping anytime soon! Absolutely recommend hitting these guys up for home/commercial equipment. New or refurbished!
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4 months ago
★★★★★
Excellent selection of products with a large selection, consultants will help you decide
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4 months ago
★★★★★
Dillion was great to work with!! Super friendly, quick turn around time, and great at communicating! The guys who delivered it Robb and JJ were also amazing. They came prepared and were very fast and efficient. They offered to help us move around other equipment to ensure we loved our gym! Super nice people and an amazing company! I would highly recommend working with them. Oh and the equipment itself is high quality and looks great in our home gym!
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5 months ago
★★★★★
I inquired to sell a few machines from my personal training studio. From beginning to the end, customer service was great! CTX was very quick with responses and communication was there! I very much will take my business back to CTX, and I highly recommend them.
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5 months ago
★★★★★
Bought this refurbished Matrix Stair mill and from the minute I mesaged about it they offered great communication and shipping was perfectly coordinated! Highly recommend this CTX Gym
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5 months ago
★★★★★
We purchased a Woodway treadmill from CTX Home Gyms and had a warranty issue a few months later. Dylan and his team were quick to respond, communicated throughout the process, and got everything resolved right away. Great customer service — highly recommend this company.
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5 months ago
★★★★★
I can’t say enough great things about CTX Home Gyms. They did an incredible job on both my commercial gym and my home gym setup. The entire process was seamless from beginning to end — professional communication, top-quality equipment, attention to detail, and outstanding customer service.
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They truly know fitness equipment and how to create a space that looks amazing and functions at a high level. Whether you’re building a home gym or a full commercial facility, I highly recommend CTX Home Gyms. They made the entire experience easy, stress-free, and exceeded every expectation. -
5 months ago
★★★★★
Dillon and his team outfitted my entire new gym. We worked together from the beginning stages. They had the same exact vision I had. They did everything possible to make our dream gym. And they did!!
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The entire experience was amazing. I literally told them what I wanted and they made it even better. The Build line is amazing. I get compliments on it daily. From the stitching on the equipment to how smooth it is. I can not say enough good things about it. And the plate loaded build equipment is legit. I’m an equipment snob. I love finding the old pieces. But this stuff is even better. Pure quality and can stand some big weights!
We plan on opening a couple more gyms, and we are definitely usi -
6 months ago
★★★★★
Great company, Excellent Attention to Detail, Very Good Customer Service & the Price is Right!!!
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