Commercial gym equipment shipping and installation usually means more than a pallet at the curb. At Build A Gym, freight orders ship nationwide to the lower 48 under a delivery level you pick at checkout: Driveway Delivery (liftgate to the accessible curb or driveway), Inside Delivery & Assembly (first-floor room placement, assembly, functional testing, and packaging removal), dedicated Full Truckload for large builds, or free warehouse pickup by appointment in Jarrell, TX. Stairs, elevators, and tight access are not automatic. Confirm scope before the truck leaves.
What should commercial buyers expect from shipping and installation?
Commercial pieces (selectorized stacks, plate-loaded units, treadmills, full floors) almost always move as LTL freight or a dedicated truckload, not a small parcel. Preparation time and carrier transit are separate. The receive-by date on the product page is an estimate, not a guarantee. Once the order ships, you get tracking by email, and the carrier (or our crew, for Inside Delivery & Assembly) schedules the appointment.
Use this checklist before you buy so the freight day does not become a scramble.
Delivery tiers at a glance (what you are actually buying)
- Driveway Delivery: We palletize and protect the machine in our warehouse, then a vetted carrier delivers anywhere in the lower 48. The driver lowers the pallet to ground level at your curb or driveway. Moving it inside, garage placement, assembly, and debris removal are on you. Line up help and clear a path before delivery day.
- Inside Delivery & Assembly: Full-service option. The crew brings equipment into your first-floor room of choice, assembles it, tests that it moves correctly, and hauls packaging away. One rate covers the whole job. Stairs or an upper floor need a review first and may cost extra.
- Full Truckload: For large commercial orders. One trailer, one trip, direct from our warehouse. Fewer terminal transfers. 26-foot box trucks usually include a liftgate; semis typically need a forklift on site unless you also buy Inside Delivery & Assembly.
- Customer Pickup: Free warehouse pickup by appointment after you get a ready notice. Address: 4500 CR 305, Jarrell, TX 76537.
Confirm the selected delivery service on your order. Older labels like "Garage Delivery" or "White Glove" keep the scope originally purchased. They do not automatically include today's assembly definition. Full details live on our delivery and shipping page and in the shipping policy.
Buyer checklist: site prep, access, and liability
This table is the pre-delivery punch list. It is separate from the delivery-tier diagram above.
| Check | Why it matters | Who owns it |
|---|---|---|
| Measure doorways, hallways, turns, and elevator size | Freight machines arrive on pallets or in pieces. Tight doors stop a driveway drop cold. | Buyer |
| Clear the path to the install room (furniture, mats, clutter) | Crews do not move your furniture. Local and inside jobs expect a clear path. | Buyer |
| Flag stairs, dock height, and restricted access before dispatch | Driveway includes a liftgate. Stairs, upper floors, and unusual access need review and may add cost. | Buyer + Build A Gym |
| Confirm business hours and who will meet the truck | Missed appointments, refused deliveries, or inaccessible sites can trigger redelivery or storage fees billed to you. | Buyer |
| Decide Driveway vs Inside Delivery & Assembly at checkout | Scope is what you purchase. Do not assume assembly is included. | Buyer |
| For FTL, confirm unloading gear (forklift vs liftgate) | Do not assume the driver supplies unloading equipment. | Buyer + Build A Gym |
| Inspect before you sign the delivery receipt | Note visible damage on the receipt, photograph it, and keep packaging. Freight damage is a carrier claim path, not a warranty claim. | Buyer |
| Report concealed freight damage within 48 hours | Report concealed freight damage within 48 hours at buildagym.com/freightclaim with photos and the delivery receipt. | Buyer |
| Register warranty within 30 days of delivery | Coverage starts on the delivery date for the original purchaser at the original install address. See product guarantees. | Buyer |
| Prefer authorized installation for belt, cable, and torque-sensitive setups | Some install-sensitive issues are covered when a CTX-authorized provider installed the unit. Customer or unauthorized installs can turn into billable service calls. | Buyer |
What Inside Delivery & Assembly includes (and what it does not)
When you buy Inside Delivery & Assembly, the purchased scope is first-floor room placement, assembly, functional testing, and packaging removal. We do not move furniture or perform electrical work. Clear the delivery path and tell the team about stairs or restricted access in advance. Assembly is sold as a delivery option at checkout (or priced with the shipping calculator on a product page), not as a standalone add-on after the fact.
After install, nationwide warranty-backed service travels with the machine. New equipment includes 1-year parts and labor plus lifetime frame coverage. Remanufactured equipment includes 1-year parts and labor with function guaranteed. Coverage details and the 48-hour freight damage clock are on the guarantees page.
Lead times, split shipments, and pickup
- Prep vs transit: Warehouse prep depends on the product, condition, inventory, and production schedule. Carrier transit depends on destination. Estimates are not guaranteed arrival dates.
- Complete orders: If part of an order is delayed, we ship once every item is ready unless you ask us to split. Extra shipments are billed to you.
- Local window: Qualifying ZIPs within about 120 miles of Jarrell often schedule local delivery within 3 to 5 business days after the order is ready. See local delivery.
- Pickup: Free by appointment at 4500 CR 305, Jarrell, TX after a ready notice. Bring the right truck and crew for the weight.
Soft links for commercial floors and reman freight pieces
Most commercial buyers mix remanufactured plate-loaded and selectorized machines with new BUILT Strength. Browse remanufactured strength, plate-loaded machines, selectorized machines, and the BUILT Strength line (including series like the BUILT Strength OG Series). The hero machine above is a remanufactured Hammer Strength V Squat, the kind of piece that almost always ships freight. For condition differences before you ship a floor, read used vs remanufactured gym equipment.
FAQ: commercial gym equipment shipping and installation
Does commercial gym equipment shipping include installation?
Only if you buy Inside Delivery & Assembly (or an older order whose purchased label included that scope). Driveway Delivery is curb or driveway only. Confirm the line item on your order before dispatch.
Do you ship commercial gym equipment nationwide?
Yes. Driveway Delivery and Inside Delivery & Assembly cover the lower 48. Full Truckload is available for large commercial orders. Free warehouse pickup is available in Jarrell, TX by appointment.
Who is liable if the machine arrives damaged?
Inspect before you sign. Note damage on the delivery receipt, photograph it, and submit a claim at buildagym.com/freightclaim. Freight damage is a carrier claim path. Warranty coverage is separate and starts on the delivery date once registered. Minor cosmetic transit scrapes are often handled with touch-up paint unless you ask to route a full freight claim.
Can I pick up commercial equipment myself?
Yes. Free warehouse pickup by appointment at 4500 CR 305, Jarrell, TX 76537 after you receive a ready notice. Details are also in our FAQs.
What if I have stairs or an elevator?
Tell us before dispatch. Inside Delivery & Assembly is written for first-floor room placement. Stairs, upper floors, and tight access need review and may cost extra. We cannot move furniture or do electrical work.
How do I see shipping cost before I order?
Use the shipping calculator on any product page or in the cart, or choose the delivery option at checkout. For freight rate questions, call (512) 591-8553 or email sales@buildagym.com.
Ready to outfit a commercial floor? Start with the machines, pick the delivery tier that matches your dock and crew, then lock site prep before the truck rolls.