Installation & Maintenance
Build A Gym offers professional installation so your equipment is assembled correctly and safely from day one. After setup, our warranty coverage and care guides help you keep it running smoothly and protect your investment.
Does Build A Gym install and assemble gym equipment?
Quick answer: Yes. Build A Gym assembles new BUILT Strength and remanufactured commercial equipment when you choose Inside Delivery & Assembly at checkout. Our insured, authorized technicians bring it into your room, build it, run a safety check, and lubricate where needed. Every machine starts with 1 year of parts and labor coverage, and warranty service is available nationwide.
Installing home gym equipment can be a complicated and time consuming process. Having fitness machine specialists perform your commercial install will ensure that it is functioning properly and safely. Avoid the headache and have it assembled by our professionals. Build A Gym's trusted team of insured and authorized technicians will set the standard of our guarantee and ensure machines are installed correctly to ensure client safety.
How to book it: assembly is bought as a delivery option rather than as a separate service. Choose Inside Delivery & Assembly at checkout, or use the shipping calculator on any product page to see the price first.
Whether you need assistance with the assembly of one single Treadmill, Elliptical, Arc Trainer, Indoor Cycle, Strength Machine or a Gym Package, our technicians are equipped to handle the job. After the installation, our technicians complete preventive maintenance measures which includes a safety check of the machine, disinfecting the “high touch areas” and lubrication if necessary
How do you keep commercial gym equipment running well?
Warranty coverage and care tips for your Build A Gym machine
Warranty Coverage
Every new and remanufactured machine from Build A Gym starts with 1 year of parts and labor coverage. BAG Care+ can extend that to up to three years total when it is added before your order ships. Warranty service is available nationwide, and our team can help you arrange service after the sale.
Have a warranty question? Email us at info@buildagym.com or call (512) 591-8553.
Preventative Maintenance
We recommend quarterly maintenance checks for commercial gym equipment in residential & commercial environments. Preventative maintenance is a crucial practice for commercial equipment. Regular cleaning, inspection, and lubrication help catch wear early, before a machine fails or becomes unsafe to use. See our equipment care guide for step-by-step tips by machine type.
Installation and warranty questions
What buyers ask before delivery day.
Assembly is bought as a delivery option, not a separate service. Choose Inside Delivery & Assembly at checkout, or use the shipping calculator on any product page to see the price first. See delivery options for how each level works.
The crew brings your equipment into your room of choice on the first floor, assembles it, tests that everything moves the way it should, and takes the packaging away. Stairs or an upper floor? Talk to us first so we can plan for it.
Every new and remanufactured machine from Build A Gym starts with 1 year of parts and labor coverage. BAG Care+ can extend that to up to three years total when it is added before your order ships. See product guarantees for the details.
Yes. Warranty service is available nationwide, and our team helps you arrange service after the sale. Email info@buildagym.com or call (512) 591-8553 with your order number.
We recommend quarterly checks for commercial equipment in home and commercial settings: regular cleaning, inspection, and lubrication catch wear early. Our equipment care guide has step-by-step tips by machine type.
Customer Testimonials
Google reviews
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a month ago
★★★★★
Great communication, products, and I'm very happy with what I purchased from them. I will be back!
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a month ago
★★★★★
Just want to say thank you to the team at CTX!! Not only was shipping fast and efficient, but customer service was outstanding!! Any question that was needed to be answered was meet with a quick response. Thank you again!!
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a month ago
★★★★★
Dillon was very helpful, patient with answering all my questions, very knowledgeable. He insured I had all the necessary answers before I made my purchase. Thanks Dillon, great customer service!
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2 months ago
★★★★★
I was thinking about getting Ozempic, but I’m not in the mood to go blind yet. So I decided I’d do it the old fashioned way and called CTX.
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2 months ago
★★★★★
CTX Built is a great company to work with. Excellent communication and customer service. Their team was easy to work with and extremely helpful. Would do more business with them and I plan to.
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2 months ago
★★★★★
CTX stands by their products. I recently purchased a Precor elliptical from them & it arrived with a mechanical flaw. They coordinated with a technician to get my product fixed like new. They accomplished this despite the fact that my home was two states away. Special thank you to Nichole for staying accessible and attentive throughout the process!
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2 months ago
★★★★★
Great product and awesome leadership. Equipment was straight forward to build and team is always responsive when needing information or any help whatsoever. So glad I found them for outfitting my gym, best decision I have ever made for my business!
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2 months ago
★★★★★
Absolutely best in business! Not only is Dillon just genuinely a great human being, he’s real and honest. Loved everything I’ve gotten from him and the team. I’m about 10-15 pieces in deep with him and not stopping anytime soon! Absolutely recommend hitting these guys up for home/commercial equipment. New or refurbished!
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4 months ago
★★★★★
Excellent selection of products with a large selection, consultants will help you decide
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4 months ago
★★★★★
Dillion was great to work with!! Super friendly, quick turn around time, and great at communicating! The guys who delivered it Robb and JJ were also amazing. They came prepared and were very fast and efficient. They offered to help us move around other equipment to ensure we loved our gym! Super nice people and an amazing company! I would highly recommend working with them. Oh and the equipment itself is high quality and looks great in our home gym!
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5 months ago
★★★★★
I inquired to sell a few machines from my personal training studio. From beginning to the end, customer service was great! CTX was very quick with responses and communication was there! I very much will take my business back to CTX, and I highly recommend them.
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5 months ago
★★★★★
Bought this refurbished Matrix Stair mill and from the minute I mesaged about it they offered great communication and shipping was perfectly coordinated! Highly recommend this CTX Gym
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5 months ago
★★★★★
We purchased a Woodway treadmill from CTX Home Gyms and had a warranty issue a few months later. Dylan and his team were quick to respond, communicated throughout the process, and got everything resolved right away. Great customer service — highly recommend this company.
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5 months ago
★★★★★
I can’t say enough great things about CTX Home Gyms. They did an incredible job on both my commercial gym and my home gym setup. The entire process was seamless from beginning to end — professional communication, top-quality equipment, attention to detail, and outstanding customer service.
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They truly know fitness equipment and how to create a space that looks amazing and functions at a high level. Whether you’re building a home gym or a full commercial facility, I highly recommend CTX Home Gyms. They made the entire experience easy, stress-free, and exceeded every expectation. -
5 months ago
★★★★★
Dillon and his team outfitted my entire new gym. We worked together from the beginning stages. They had the same exact vision I had. They did everything possible to make our dream gym. And they did!!
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The entire experience was amazing. I literally told them what I wanted and they made it even better. The Build line is amazing. I get compliments on it daily. From the stitching on the equipment to how smooth it is. I can not say enough good things about it. And the plate loaded build equipment is legit. I’m an equipment snob. I love finding the old pieces. But this stuff is even better. Pure quality and can stand some big weights!
We plan on opening a couple more gyms, and we are definitely usi -
6 months ago
★★★★★
Great company, Excellent Attention to Detail, Very Good Customer Service & the Price is Right!!!
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